The staff at Craig Road has one thing in common, our love for animals. Working in the animal care field is not for everyone. It requires patience, understanding, and an unyielding desire to be a part of the process of caring for our patients. We strive to achieve the best possible team to offer the best possible care for your pet. Client/patient education is one of our top priorities. We highly encourage you to contact our office if you have any questions regarding your pets.
Mike Falconer, Hospital Administrator
Originally hailing from Scotland, Mike joins Craig Road Animal Hospital as Hospital Administrator following six successful years transforming two veterinary hospitals in Arizona. Prior to that he worked in the U.S. and internationally along a diverse professional career.
With a focus on marketing and customer service, Mike brings a diverse set of skills to Craig Road Animal Hospital. He writes extensively on management and marketing topics, and is involved in various veterinary management, human resource, and marketing organizations.
Mike is responsible for all non-medical aspects at Craig Road Animal Hospital. If you have any comments, concerns, or complaints he would welcome speaking with you either in person, on the phone, or by email.
Mike supports retired Greyhound rescue and shares his home with two elderly retired racers, Sleepy and Red-light, along with his new puppy, an Italian Greyhound cross named Dapple. In his spare time, Mike enjoys reading, film and the theatre. He also spends far too much time on Twitter.
Vinessa, Customer Service Manager
Vinessa joined our team in January 2007. She was born and raised just outside of Cleveland Ohio. Married to an Airman is what brought her here to Las Vegas. She has made her way from the front desk to Customer Service Manager by showing her love and devotion to the clients as well as their pets. Not only will you see her interacting with clients daily, she also helps manage behind the sceens daily running of the hospital. Vinessa and her family share their household with three dachshunds, Gangsta, Duece and Diva.
Gabby, Lead Licensed Veterinary Technician
Born and raised in Los Angeles, California, Gaby has always had the desire to help save animal lives. She attended PIMA Medical Institute here in Las Vegas where she received her AS degree in veterinary technology.
Throughout her career, Gaby has ventured into various aspects of veterinary medicine. From the day to day general practice to the thrilling experience of emergency and exotic medicine, with her most recent 18 month experience specializing in veterinary ophthalmology, her journey has been both exciting and fulfilling.
Gaby aspires to continue to develop and grow as a Veterinary Nurse by providing the most compassionate bedside manner and whole hearted dedication. While away from her loving patients, she enjoys the company of her son, family and friends.
Carley, Lead Customer Service Representative
Hilari, LVT, Floor Supervisor
Juliet, Lead Exam Room Assistant
Juliet joined our team in 2006. She is assistant to Dr. Hagstette, since 2007. Juliet started the exam room assistant position here. She has been married for 22 years and has a very talented 9 yr old daughter.
She and her family share their home with 3 dogs (2 German Shorthair Pointers and a Labrador), 2 cats and fish. She enjoys family time which includes her daughters Tai Kwon Do and husbands music ,traveling, and reading.
Susanne, Lead Animal Caretaker
Rashika, Licensed Veterinary Technician
Kendra, Licensed Veterinary Technician
Michaela, Licensed Veterinary Technician
Kim, LVT, Floor Supervisor
Heather, Licensed Veterinary Technician
Donna, Licensed Veterinary Technician
Krysta, Veterinary Technician in Training
Nicki, Veterinary Technician in Training
Hila, Veterinary Technician in Training