How Well Are We Doing? May 2013
For almost a year now, Craig Road Animal Hospital has been sending out surveys. Hospital Administrator Mike Falconer talks about why, and introduces some results for May 2013. By Mike Falconer When you visit Craig Road Animal Hospital we will often ask for an email address. This is mostly to give us another avenue of communication and to simplify the sending of estimates etc. However, there is another reason. in August of last year we started to survey pet owners…
